Future Forests - The Mail Order Plant People -  €15 Delivery to Ireland & Northern Ireland

Our Mail Order Service

Future Forests has been supplying plants by mail order for 30 years - our dedicated packing team take great pride in their work so you can be sure your order will arrive safely and in good condition.

FAQ’s

What can I order?

Trees, Conifers, Fruit, Hedging, Roses, Shrubs, Perennials, Ferns, Grasses, Bamboos, Bulbs, Climbers,
Water Plants & Herbs

Planting accessories, Soil Conditioners, Feeds & Natural Pest Control

Container grown plants from 9cm pots to 7.5litre pots are available year round.

Bare root plants are available from around November to early April depending on the weather.

 

Where do you send to & how much does it cost?

For orders placed online, delivery charges within The Republic of Ireland & Northern Ireland are €15 per order.

We can ship to the rest of the UK - orders can be placed over the phone or via email only. Parcels are limited to 5ft in length & the delivery charges are per parcel rather than per order so we will calculate shipping once we receive your order. For Mainland UK orders, please get in touch: info@futureforests.ie or 00353 27 66176


Can we collect our order from the nursery?

Yes, you can also order online and choose to collect your plants from the nursery at the shipping stage in the cart. Orders must be collected within 2 weeks of placing the order.

You can also choose to collect from the various shows we attend throughout Ireland each Summer. Select the relevant show at the shipping stage in the cart.

How do you pack the plants and will they really arrive in good condition?

We have been sending plants by mail order for over 30 years and have a very experienced packing team - the plants are carefully packed in boxes & thermal tree bags to keep the roots cool, we use bamboo canes, straw & cardboard to protect them on their journey. 

How quickly can you deliver my order?

We usually ship orders within a week but during the peak months of March & April delivery times may take longer.

How do you dispatch the plants?

We send the majority of our orders with DPD couriers, they have 38 depots around the country and we have found their service to be the most reliable.

We also use a pallet delivery company - PROMPTO for large and bulky orders, we will let you know in advance that your order is being delivered by Pallet courier.

Can you deliver on a particular day and time?

We cannot guarantee a delivery day or time, we ship on a Tuesday, Wednesday & Thursday each week, delivery within the 32 counties of Ireland is 95% of the time on the next day. However use third party couriers and occasionally it will take 2 or 3 days for the parcels to arrive to their destination, we pack our plants in such a way that they will still arrive in perfect condition after several days in transit.

DPD should send a text on the day of delivery with an estimated time window that they plan to deliver

Delivery to the rest of the UK can usually take 3 to 4 days.

What if I am not at home to receive my delivery?

Deliveries need to be signed for but if you contact the courier directly you may be able to give them permission to leave your parcels in a shed etc.

DPD provide a track & trace number and we can give you the details and your local depots number on request.

Occasionally a customer requests to collect their order from their local DPD depot and that can usually be organised on request.

If the courier cannot find your address or contact you they will take the parcels back to the depot and try again the following day.

What do I do when my plants arrive ?

Your plants are packed in special thermal bags to keep temperatures even and ensure the roots don't dry out, however you should open the parcel as soon as it arrives to let some air in.

Unwrap the plastic and carefully untie the cardboard and string or unpack the boxes. Check the contents are all there, there will be a label on each plant or bundle of plants.

Dip the roots of bareroot plants in a bucket of water and then put them back in the bag and tie it - (don't leave them sitting in water) as long as the roots are damp, the plants will hold fine in the bags for a few days, once they are stored, upright in a shed or cool place.

If you can't plant right away, you should trench bare root plants in any spare piece of ground till you can move them to their permanent site.

Potted plants can be unpacked and put upright and kept outside in a sunny but sheltered place and once they are kept well watered they should be fine for several weeks before planting them out, if it is going to be longer, it may be a good idea to repot them or temporarily plant them out in the garden once you move them within the dormant season - November to March.

If there is anything you are not happy with, let us know as soon as possible by phone or email.

Occasionally we get a call from a customer thinking they are missing plants when they are in fact there but lost in the straw, please double check the packaging as we often pack plants within other plants to protect them and they are easily are easily missed.

See our Returns Policy HERE